0
+
Cases Registered
0
%+
Cases Resolved
in favour of workers
₹
0
Cr +
Amount Recovered
Menu
Access to Justice For Workers
At India Labourline, we focus on restoring dignity, empowering workers, and challenging the widespread labour rights violations with impunity. Through mediation, legal support, and policy advocacy, we strive to improve access to justice for unorganized sector workers, ensuring their rights are recognized and enforced.
Cases Registered
Cases Resolved
in favour of workers
Amount Recovered
Without formal contracts, job security, or social benefits, informal sector workers often face exploitation, poor working conditions, unsafe environments, and low wages. They are frequently subject to wage theft, non-payment of compensation or benefits in case of workplace accidents, bonded labor, and other labor rights violations.
The legal systems and formal grievance mechanisms are complex, ineffective, slow, costly and not geared towards the realities of informal work. This prevents workers from seeking access to justice through these mechanisms.
The India Labourline addresses these challenges by offering mediation & legal aid, connecting informal workers with justice through outreach, case registration & resolution efforts.
The India Labourline program uses a combination of Workers Facilitation Centers (field teams located in 14 cities), Field Fellows (5 cities) and a toll-free helpline number to register labour dispute cases and to undertake mediation.
The India Labourline helpline is the cornerstone of the program, offering free support to unorganized sector workers in six languages: Hindi, Kannada, Tamil, Malayalam, Telugu, and Marathi. It facilitates fair dispute resolution through mediation, helping workers and employers/contractors reach mutually acceptable outcomes, while striving to enhance access to labour justice.